# Polish Speaking Customer Service for Social Media industry -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Polish

[Apply for this job](http://jobs.workable.com/view/7fb153b6-6f14-4980-8973-f91ad73c9ff0)

## Description

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Polish Speaking Customer Service Representative in the dynamic Social Media industry. This role allows you to engage with users and provide premier customer support, ensuring a seamless experience on the platform for Polish-speaking clients.

  

### Responsibilities

-   Deliver exemplary customer service to Polish-speaking users via multiple channels, including phone, email, and social media platforms.
-   Assist users with inquiries related to account management, features, and platform functionalities.
-   Resolve customer complaints and technical issues promptly, maintaining high levels of satisfaction.
-   Educate users about best practices and features of the service to enhance their overall experience.
-   Document all interactions carefully and contribute to the knowledge base for ongoing service improvements.
-   Collaborate with internal teams to escalate and resolve complex issues effectively.
-   Stay updated on industry trends, platform updates, and customer feedback to provide insightful support.

## Requirements

-   Fluency in Polish and English, both written and spoken.
-   Prior experience in customer service, particularly in the technology or social media sector, is advantageous.
-   Outstanding communication skills and a customer-oriented approach.
-   Strong analytical and problem-solving abilities.
-   Proficiency in using customer service software and social media tools.
-   Ability to work in a fast-paced environment and manage multiple tasks efficiently.
-   A genuine interest in social media and digital communication trends.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks