# Wound Care Facility Account Manager - Travel Required

**Company:** [NIVA Health](http://jobs.workable.com/companies/6hHyiU2Bp7wM5zRgXZoeQA.md)
**Location:** Charlotte, United States
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** NIVA Wound Care

[Apply for this job](http://jobs.workable.com/view/80e0b832-e76d-4b16-b6b5-a2ac17260cc8)

## Description

**Facility Account Manager (FAM)**

**Location: Charlotte North Carolina with travel required to North Carolina**

Are you passionate about building strong partnerships and driving results in healthcare settings? NIVA Wound Care is seeking an energetic, field-based Facility Account Manager (FAM) to lead our engagement with Skilled Nursing and Assisted Living Facilities across a high-impact territory. If you thrive in a relationship-driven, fast-paced environment and are committed to patient care excellence, we want to meet you!

**Why NIVA Health**

At NIVA Wound Care, our core values—Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity—guide everything we do. You’ll join a company that is redefining wound care delivery in post-acute environments. We empower our teams with robust technology, collaborative culture, and meaningful resources—so you can make a measurable difference for patients and partners. You’ll work with leaders who value your expertise, support your growth, and reward your results.

**What You’ll Do**

-   Serve as the primary point of contact for 25+ assigned Skilled Nursing and Assisted Living Facilities
-   Conduct weekly on-site visits to support operational alignment, build relationships, and enhance patient flow
-   Attend facility meetings (Resident Council, QAPI, care coordination, leadership) to advocate for NIVA’s services
-   Monitor wound patient census and proactively address dips through staff education and workflow solutions
-   Present monthly reports on patient outcomes, utilization, and performance metrics to facility and internal stakeholders
-   Identify opportunities for account growth—expanding services within your territory
-   Serve as an escalation point for issues and ensure rapid, professional resolution
-   Support onboarding of new facilities and continuous in-service training for partner staff

**What We’re Looking For**

-   2+ years’ experience in skilled nursing, assisted living operations, healthcare account management, or healthcare sales
-   Demonstrated ability to manage multi-facility portfolios and high-touch relationships
-   Experience collaborating with nursing leadership and care teams
-   Track record of achieving goals in fast-paced, results-oriented environments
-   Bachelor’s degree (preferred)

**Skills and Attributes**

-   Excellent verbal and written communication skills
-   Talent for building trusted, influential relationships at all leadership levels
-   Sharp analytic skills and comfort with data-driven decision-making
-   Adaptability and self-motivation in field-based work
-   Proficient with Microsoft Office and enterprise platforms (CRM experience a plus)
-   Valid driver’s license and ability to travel locally
-   Prior experience in wound care, home health, or mobile healthcare environments (preferred but not required)

**Compensation & Benefits**

-   Base Salary: $85,000 per year
-   Commission: Uncapped, with on-target earnings up to $150,000 for top performers
-   Comprehensive training and support to help you maximize your earning potential
-   Benefits
-   Medical, dental, and vision insurance
-   PTO and paid holidays
-   Mileage reimbursement and travel support
-   Career development and advancement opportunities
-   Dynamic, supportive team culture
-   Mission-driven work that impacts quality of care for vulnerable populations

_Learn more about us at_ [_https://nivahealthwoundcare.com/_](https://nivahealthwoundcare.com/) _and become part of NIVA Health’s mission to redefine patient care—one healing wound at a time.💙_