# Croatian-Speaking Customer Service for E-Commerce Platform - Work in Greece

**Company:** [Mercier Consultancy](http://jobs.workable.com/companies/cBuzxpFh6LoUSuvk6jGQJR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Cyriel

[Apply for this job](http://jobs.workable.com/view/813ed722-2480-4087-9b9d-f1850874d3a4)

## Description

[**Croatian Speaking Jobs In Greece - Paid Relocation And Free Accommodation**](https://mercier-consultancy-group.workable.com/backend/jobs/5790318/browser/applied)

Mercier Consultancy Group is seeking a Croatian Speaking Hotel Reservations Agent to join our team in Greece. This role offers an exciting opportunity to work in a vibrant international environment with paid relocation support. You will be responsible for assisting Croatian-speaking customers with hotel bookings, providing exceptional service, and ensuring a seamless reservation experience.

**Key Responsibilities**

-   Provide high-quality customer support in Croatian, addressing client inquiries and resolving issues promptly.
-   Manage customer complaints with professionalism to ensure satisfaction and loyalty.
-   Maintain accurate records of customer interactions utilizing CRM systems.
-   Collaborate effectively with team members to create a productive work atmosphere.
-   Stay updated with company products and services to offer informed assistance.
-   Participate in ongoing training to enhance skills and service delivery.

## Requirements

-   Fluency in Croatian (spoken and written) is required; proficiency in English is a plus.
-   Experience in reservations, customer service, or the hospitality industry is preferred.
-   Excellent communication and interpersonal skills with a customer-focused attitude.
-   Ability to work well under pressure and handle challenging situations.
-   Willingness to relocate and work in Greece; free accommodation is provided as part of the package.
-   Self-motivated and able to work independently and collaboratively within a team.

## Benefits

1.  Fully Paid Relocation Package
2.  Competitive monthly Salary
3.  Monthly Performance Bonus
4.  Fully Paid Training
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...