# Dutch-Speaking Customer Expert for bol

**Company:** TP Greece
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/8156b71d-6378-42fc-a358-1825e9d9f158)

## Description

#### Do you thrive on making customers smile? Are you a Dutch speaker with a passion for problem-solving? Join bol's dynamic Dutch Customer Expert team in Greece

**At** **TP in Greece****,** in collaboration with the Netherlands’ largest online retailer **bol****,** are looking for highly motivated Dutch Customer Experience Associates, dedicated to take ownership and turn each and every online purchase into a satisfying customer journey. We don’t make excuses for why the customer’s camera or balloons will not be delivered on time for his child’s first birthday party! **We provide solutions**! If that solution doesn’t exist, we simply create it and share our experiences with our colleagues so they can also put a smile on their customers faces! **If you’ d lo****v****e to work with bol, a brand that places emphasis on the** **human** **factor in every aspect, come join our ever-growing, extra-talented team in** **Greece****!** **Our bol project is based in** **Thessaloniki****, but you will be able to work remotely, from** **anywhere in Greece****!**

##### **What you will do:**

-   Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer
-   Actively listen to what moves our customers and provide solutions either by phone calls, emails, or chats!
-   Handle inquiries about product orders, payments and deliveries, as well as customer complaints
-   Turning every customer into a happy customer!
-   Exchanging ideas and solutions with your colleagues!
-   Enjoy your time in Greece!

##### **What you will bring:**

-   Strong written and verbal skills in both Dutch and English
-   Work experience in retail or familiarity with **e-commerce** will be considered an asset
-   Solution driven out of the box thinking
-   An empathetic soul with the communication skills that match
-   An entrepreneurial mindset to balance out the cons and benefits
-   A positive and adventurous attitude
-   A sponge that is willing to soak up all the knowledge and experience we offer

##### **What we offer:**

-   Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
-   Competitive monthly salary + 2 extra salaries per year
-   [**Refer-A-Friend**](https://jobsteleperformance.com/employee-referrals/ "https://jobsteleperformance.com/employee-referrals/"): Bring your friends and receive great bonuses!
-   Health care benefits and numerous other discounts
-   Full training by certified instructors
-   Professional growth & [**development opportunities**](https://jobsteleperformance.com/development-education/ "https://jobsteleperformance.com/development-education/")
-   [**Special events**](https://jobsteleperformance.com/passion-4u/ "https://jobsteleperformance.com/passion-4u/") as well as [**community & social responsibility initiatives**](https://jobsteleperformance.com/social-responsibility/ "https://jobsteleperformance.com/social-responsibility/")
-   Free online Greek language courses
-   The opportunity to work for a [**Great Place to Work-Certified Company**](https://jobsteleperformance.com/awards/)

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering [**equal opportunities**](https://jobsteleperformance.com/diversity/) to all

##### **Find out more**

Would you like to see more [**Dutch speaking jobs**](https://jobsteleperformance.com/jobs/?s=&_noo_job_field_job_language%5B%5D=dutch) options? Do you need even more [**available jobs**](https://jobsteleperformance.com/jobs/)?