# Customer Operations Specialist

**Company:** [ScholarTrip](null/companies/ohyUyop2YDYMBUGe8ChE1E.md)
**Location:** Tampa, United States
**Workplace:** hybrid
**Employment type:** Full-time

[Apply for this job](null/view/8219b514-91fd-468e-bfce-74e2ea8f82e7)

## Description

ScholarTrip is hiring a **Customer Operations Specialist in Tampa, Florida** to support customers and daily travel operations. This is a remote position for **Tampa-area candidates**. Full-time and part-time schedules are available. **Pay: $24–$29/hour.** No previous experience is required. Training is provided.

**Duties**  
• Assist customers by phone and email.  
• Support booking and travel requests.  
• Process itinerary updates and changes.  
• Maintain accurate customer records.  
• Coordinate requests with internal teams.  
• Escalate complex issues when needed.

**Qualifications**  
• Must reside in the Tampa, FL area.  
• Authorized to work in the United States.  
• High school diploma or equivalent.  
• Strong communication skills.  
• Good computer and typing skills.  
• Ability to work independently from home.

**Extra Skills (Optional)**  
• Customer service experience.  
• Familiarity with travel platforms.  
• Experience with CRM software.

**Benefits**  
• Competitive pay of $24–$29/hour.  
• Full-time or part-time schedules.  
• Fully remote work arrangement.  
• Paid training and onboarding.  
• Paid time off for eligible employees.  
• Career development opportunities.

Join ScholarTrip and help deliver reliable travel support to customers from our Tampa-area team.