# Dutch Speaking Customer Care for a Green Energy Company | Living in Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik Greece

[Apply for this job](http://jobs.workable.com/view/82d4dfcf-627b-4771-8062-dc76cfb730f4)

## Description

Mercier Consultancy MD invites passionate Dutch Speaking Customer Care professionals to join a pioneering Green Energy Company based in Greece. This unique opportunity combines your dedication to sustainability with excellent customer service in an engaging and supportive environment. Provide superior assistance to Dutch-speaking customers and contribute to the green energy movement while enjoying life in the beautiful surroundings of Greece.

### Key Responsibilities

-   Provide high-quality customer care in Dutch.
-   Assist customers with inquiries related to green energy products, services, billing, and technical support.
-   Address and resolve customer complaints and issues effectively to ensure customer satisfaction.
-   Collaborate with internal teams such as technical, sales, and billing to resolve customer concerns promptly.
-   Maintain accurate documentation of customer interactions in the CRM system.
-   Stay updated on company offerings, green energy industry trends, and relevant policies to provide informed assistance.

## Requirements

-   Fluency in Dutch (written and spoken) is essential; proficiency in English is advantageous.
-   Experience in customer care, preferably in energy, utilities, or environmental sectors.
-   Strong interpersonal and communication skills focused on delivering excellent customer experiences.
-   Ability to work efficiently in a dynamic environment and handle multiple tasks.
-   Problem-solving skills and attention to detail.
-   Familiarity with CRM applications and basic technical knowledge is a plus.
-   Willingness to relocate and live in Greece, embracing a new cultural experience.

## Benefits

-   Competitive Monthly Salary
-   Monthly Performance Bonuses
-   Fully Paid Relocation Package
-   Monthly Performance Bonus
-   Health Insurance
-   2 Extra Salaries Per Year
-   And many other benefits!