# LMS Specialist

**Company:** [Lancesoft](http://jobs.workable.com/companies/gR7smy88b3KtZ9bUNJNZaM.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Contract

[Apply for this job](http://jobs.workable.com/view/83c4e655-2a0c-413c-90bf-50e44114a809)

## Description

### Role Summary (Must be located within Colombia Region)

We are seeking a detail‑oriented and technically skilled **LMS Specialist** to support our Learning Pool platform. This role will focus on configuring and maintaining the LMS, assisting instructors with course development, integrating Learning Pool with enterprise systems, and ensuring a seamless learning experience for staff and learners. The LMS Specialist will also provide training, documentation, and ongoing support to maximize adoption and engagement.

### Key Responsibilities

**1\. Learning Pool Configuration & Support**

-   Assist the LMS Administrator in setting up and configuring courses, user roles, and platform features.
-   Advise on and implement eLearning best practices, leveraging SCORM/xAPI standards.
-   Provide front‑line support to instructors and learners, resolving technical inquiries and usage challenges.

**2\. Course Development Support**

-   Guide instructors on structuring eLearning content and incorporating multimedia elements.
-   Leverage Learning Pool’s built‑in tools to enhance learner engagement.

**3\. Technical Implementation & Integration**

-   Collaborate with IT, HR, and other teams to integrate Learning Pool with enterprise systems.
-   Troubleshoot technical issues and escalate complex problems as needed.
-   Stay updated on new Learning Pool features and recommend enhancements.

**4\. Quality Assurance & Testing**

-   Develop testing protocols for new configurations, course content, and feature rollouts.
-   Conduct user acceptance testing (UAT) with instructors and learners.
-   Document and track issues, coordinating resolutions with relevant teams.

**5\. Training & Stakeholder Engagement**

-   Deliver training sessions for staff and faculty on course creation and LMS usage.
-   Develop user‑friendly guides, job aids, and video tutorials.
-   Organize workshops and webinars to promote eLearning best practices.

## Requirements

### Required Skills & Qualifications

-   Bachelor’s degree in Education, Instructional Design, IT, or related field.
-   3+ years of experience in LMS administration or eLearning support (Learning Pool experience preferred).
-   Strong knowledge of SCORM/xAPI standards and eLearning best practices.
-   Proficiency in troubleshooting LMS issues and supporting integrations.
-   Excellent communication and stakeholder engagement skills.

### Preferred Skills

-   Experience with enterprise system integrations (HRIS, ERP, CRM).
-   Familiarity with cloud‑based LMS environments.
-   Background in instructional design or adult learning methodologies.