# Walmart Customer Service & Data Entry Specialist

**Company:** [Remote VA](http://jobs.workable.com/companies/hAm4mKC46gqpuMBQgskcuR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/85ac8688-5bd5-4362-92cf-dd0f45ca0857)

## Description

### **Job Title:** Walmart Customer Service & Data Entry Specialist

### **Location:** Remote

### **Job Summary:**

We are looking for a **Customer Service & Data Entry Specialist** to manage Walmart orders, process data accurately, and ensure exceptional customer support. The ideal candidate will handle inquiries, order processing, refunds, inventory updates, and issue resolution efficiently.

### **Key Responsibilities:**

-   **Order Processing:** Enter, update, and verify Walmart orders, ensuring accuracy.
-   **Customer Service:** Respond to inquiries, resolve order issues, and provide excellent support via **chat, email, and phone**.
-   **Inventory Management:** Maintain **stock accuracy**, update inventory levels, and synchronize data across platforms.
-   **Returns & Refunds:** Process return requests, coordinate replacements, and handle refund transactions.
-   **Data Entry & Reporting:** Ensure accurate entry of order details, customer information, and financial transactions into **Walmart Seller Account**.
-   **Third-Party Coordination:** Communicate with suppliers and logistics partners to ensure timely deliveries.
-   **Account Monitoring:** Track Walmart account performance, report discrepancies, and optimize workflows.

### **Qualifications & Skills:**

✅ **Experience in Walmart Seller Central** or e-commerce order processing.

✅ **Strong proficiency in data entry** with high accuracy and attention to detail.

✅ **Excellent customer service skills** with experience in **chat, email, and phone support**.

✅ **Knowledge of inventory management** and order tracking systems.

✅ **Familiarity with e-commerce platforms** like **Amazon, eBay, and Shopify** (a plus).

✅ **Proficiency in Microsoft Office, Excel, and Google Sheets** for tracking sales and reports.

✅ **Ability to multi-task and prioritize** tasks in a fast-paced environment.

✅ **Strong written and verbal communication skills** in English.

✅ **Problem-solving mindset** to handle complaints and order discrepancies.

### **Preferred Qualifications:**

-   Prior work with **Walmart Seller Account** or similar platforms.
-   Experience in **Avaya, Salesforce, Citrix, or OA Genius** tools for e-commerce support.
-   Background in inventory management for online stores.