# German Customer Service Specialist

**Company:** [Next Job Abroad](http://jobs.workable.com/companies/wHGQqCXLBvJwUjZSbeEY5m.md)
**Location:** Athens, Greece
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Katherina Gerdau

[Apply for this job](http://jobs.workable.com/view/85e8a9b0-c31e-4978-a022-f731ee6b77db)

## Description

Our client is looking for German-speaking talents who will be the primary point of contact for customer requests.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

### **Your responsibilities:**

-   Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
-   Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
-   Respond to inquiries about products and services, offering expert advice on a range of car-related matters
-   Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
-   Turn every customer into a happy customer!
-   Enjoy your time in Greece 😊

## Requirements

-   Fluency in German
-   Very good use of English – both in written and spoken language
-   Work experience as a customer support/customer care representative for at least 6 months will be preferred
-   Highly developed communication skills
-   A genuine problem-solving mentality and a deep sense of ownership
-   Tech savviness and learning agility
-   A positive attitude

## Benefits

-   Complete relocation support (our client will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
-   Competitive monthly salary + 2 extra salaries per year
-   Health care benefits and numerous other discounts
-   Fully remunerated training by certified instructors
-   A career path within a company of more than 11.500 employees
-   Special events
-   Free online Greek language courses
-   State of the art premises, providing a great working environment with relaxing break areas
-   The opportunity to work for a Great Place to Work-Certified Company