# Credit Control Assistant (Debt Collection)

**Company:** [Konew FinTech Corporation Limited](http://jobs.workable.com/companies/qaMTeb9yPDJLGeMyUmzgDT.md)
**Location:** Central, Hong Kong
**Workplace:** on site
**Employment type:** Full-time
**Department:** Konew Fintech Corporation Limited

[Apply for this job](http://jobs.workable.com/view/87944d09-9ea4-400c-aca1-1743388e02d3)

## Description

-   Closely monitor all post-loan cases and identify overdue repayment to minimise credit losses from time to time
-   Perform phone dunning and/or reminder message to delinquent clients in professional manner
-   Communicate and monitor performance of appointed external parties including debt collection agencies, etc.
-   Liaise with different internal parties in resolving disputes and outstanding accounts
-   Prepare debt collection status report
-   Provide general administration and clerical support to the team
-   Handle enquiries related to collection matters
-   Participate in ad-hoc projects as assigned

## Requirements

-   Tertiary education, or equivalent qualifications at HKQF level 3
-   Minimum 1 year working experience in sales support or customer service, preferably in credit control and debt collection operations
-   Proficiency in both English and Chinese
-   Strong self-motivation, with ability to work independently and under pressure
-   Good interpersonal, negotiation and problem-solving skill
-   Maintain a positive, empathetic and professional attitude toward customers at all time
-   Proficiency in MS Office
-   Immediate available is highly preferred

## Benefits

-   Attractive remuneration package
-   Career progression opportunities
-   Discretionary performance bonus
-   Medical & Dental insurance
-   Birthday leave
-   Anniversary leave
-   Study leave
-   Study subsidy scheme
-   Employee property loan / personal loan scheme
-   Numerous other staff benefits