# Student Coordinator (Operations)

**Company:** [Treantly](https://jobs.workable.com/companies/wFc87dH6um33yADnhxDXvR.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Treantly

[Apply for this job](https://jobs.workable.com/view/88f5a5d3-cf9e-43bd-ae26-c9688c5cbe02)

## Description

We are looking for an organized and reliable **Student Coordinator** to support day-to-day coaching operations, student administration, scheduling, and communication. This role requires strong attention to detail, good follow-through, and the ability to manage multiple tasks across different systems.

A large part of the role involves preparing and managing coaching call recaps, keeping student records accurate, and making sure schedules, attendance, and updates are completed on time.  

**Job Responsibilities:**

-   Manage coaching schedules, calendar updates, reminders, and student rosters.

-   Track attendance for coaching calls and follow up on missing or unresolved attendance records.

-   Prepare coaching call recaps, send them for approval, and post them once finalized.

-   Support student onboarding and offboarding, including account setup, group access, and record updates.

-   Keep student information, program details, and assignments accurate across systems.

-   Monitor the shared inbox and SMS queue and handle student-related administrative requests.

-   Escalate billing concerns, complex issues, or requests that require system changes.

-   Create and update SOPs for recurring tasks and processes.

-   Track tasks and workload accurately in project management systems.

## Requirements

-   Experience in **operations, coordination, customer success, student support, or administrative support**.

-   Strong organizational skills and attention to detail.
-   Comfortable managing multiple schedules, records, and priorities at the same time.
-   Good written and verbal communication skills.
-   Able to work independently, take ownership of tasks, and provide regular updates.
-   Comfortable learning new systems and working in a fast-paced remote environment.
-   Experience creating SOPs or improving recurring processes is a plus.

### **Tools**

Experience with all tools is not required, but familiarity with similar platforms is helpful:

**Circle, HubSpot, Aloware, Calendly, Outlook, Zoom, Asana, Slack, and AI productivity tools.**

## Benefits

-   Full-time and Remote work

-   Opportunities for growth and advancement
-   Competitive compensation package, including Maxicare HMO