# Pharmacy Operations Specialist

**Company:** [Bask Health](http://jobs.workable.com/companies/tzJ2Win5SoWhhZerQWrMjH.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/89e8a2b7-017d-46da-a3c1-f68651b3ab76)

## Description

Bask is building the infrastructure powering telehealth's future—starting with an expansive, accurate, and compliant retail, speciality, and compounding pharmacy (503a & 503b) network. We're looking for a **Pharmacy Operations Specialist** to help ensure medication accuracy, pharmacy partner success, and operational excellence at scale.

This role is ideal for a detail-obsessed, systems-driven operator who thrives at the intersection of pharmacy, compliance, and data quality—and is excited to work in a fast-paced, startup environment.

**Support Clinical and Data Accuracy**

-   Ensure pharmacy-facing data for 50,000+ compounded medications is complete and accurate—including name, strength, route, dosage, ingredients, refills, NDC/product ID
-   Identify and resolve mismatches between back-end's for pharmacy instructions
-   Maintain and improve Bask’s internal medication taxonomy to drive consistency and scalability

**Assist in Building the Bask Pharmacy Network**

-   Support the vetting and onboarding of new pharmacy partners based on criteria like price, turnaround time, state licensure, medication offerings, and compliance
-   Maintain partner records and ensure ongoing documentation is up-to-date
-   Serve as a day-to-day contact for pharmacy partners, routing questions and resolving minor operational issues

**Ensure Regulatory Alignment**

-   Help track and document compliance with NABP, DEA, and state-specific pharmacy regulations
-   Flag potential risks or regulatory gaps and collaborate with leadership on appropriate escalation paths
-   Contribute to documentation and SOPs for internal compliance workflows

**Monitor Quality and Risk**

-   Support the rollout of error and adverse event reporting tools
-   Log and track operational issues raised by providers, pharmacies, and telehealth clients
-   Participate in root cause analysis and remediation efforts for any reported incidents

**Contribute to Team and Process Development**

-   Execute defined workflows and processes with precision and consistency
-   Offer insights to improve SOPs, tooling, or partner communication workflows
-   Collaborate closely with cross-functional teams, including product, clinical, and compliance

### What Success Looks Like

-   Pharmacy data is accurate, complete, and up-to-date across systems
-   Partners are properly onboarded, documented, and operating within expected performance thresholds
-   Issues and risks are identified and resolved quickly with clear documentation
-   Internal workflows are smooth, repeatable, and improving over time

## Requirements

-   2–6 years of experience in pharmacy operations, healthcare data systems, or EHR/PBM environments
-   Exposure to compounding pharmacies or telehealth (preferred but not required)
-   Familiarity with pharmacy regulations (NABP, DEA, state-level rules)
-   A detail-first mindset and comfort working with structured data and standardized formats
-   Experience following or maintaining SOPs and reporting systems
-   Strong communication and collaboration skills in a startup or lean team setting

**Bonus:** PharmD or clinical credentials (not required)

### Why Join Us?

You’ll be joining a mission-driven team at the inflection point of telehealth transformation. If you’re passionate about pharmacy, compliance, and designing systems that save lives and make healthcare better—this is the role for you.