# Spanish-Speaking Customer Experts for an Insurance Company - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/8a1f7dca-3843-4aff-bf63-b60e135e1555)

## Description

Mercier Consultancy MD is looking for dedicated Spanish-Speaking Customer Experts to join our team supporting a reputable insurance company in Greece. In this role, you will provide professional and empathetic customer service to Spanish-speaking clients, assisting them with insurance inquiries, claims, and policy information.

  

### Key Responsibilities

-   Deliver exceptional customer support to Spanish-speaking customers through phone, email, and chat.
-   Assist customers with insurance product information, policy details, claims processing, and issue resolution.
-   Maintain accurate records of customer interactions using CRM systems.
-   Collaborate with internal teams to resolve customer concerns promptly and efficiently.
-   Stay updated on company policies, insurance regulations, and industry developments.
-   Provide feedback aimed at improving customer service and operational processes.

## Requirements

-   Fluency in Spanish (spoken and written) is mandatory; proficiency in English is an advantage.
-   Experience in customer service, preferably in the insurance sector.
-   Strong communication, interpersonal, and problem-solving skills.
-   Ability to work efficiently in a fast-paced, multicultural environment.
-   Familiarity with CRM systems and digital communication tools.
-   Willingness to relocate and work in Greece.
-   Attention to detail and a customer-oriented mindset.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...