# Document Fulfillment Specialist

**Company:** [Medical Guardian](https://jobs.workable.com/companies/ge1MGQt8ftKeS8LPwGNfzV.md)
**Location:** Philadelphia, United States
**Workplace:** on site
**Employment type:** Part-time
**Department:** Operations

[Apply for this job](https://jobs.workable.com/view/8b444438-ed7f-4e52-9fd4-82700fd85a57)

## Description

Medical Guardian is a rapidly growing medical alert company seeking a **part-time** **Document Fulfillment Specialist** in our center-city Philadelphia office.  The ideal candidate for this role has a detail-oriented approach and can manage their workload independently with a focus on delivering on the commitments of the department.

We are seeking an individual with strong time-management skills who can provide valuable feedback about process changes that will better the team and the organization.  If you thrive working in a fast-paced, results-driven environment, this is the opportunity for you!

**Days/Hours:** 3 days per week from 8:00 AM - 4:00 PM EST (22.5 hours per week)

**Hourly Rate:** $17/hour

**Responsibilities:**

-   Open and distribute incoming mail.
-   Prepare data for computer entry by compiling and sorting information/documents.
-   Print documents from multiple queues and mail to customers.
-   Print any internal documents required.
-   Receive and process any returned mail.
-   Update customer data in CRM systems based on incoming documents.
-   Receive email correspondence from customers and take necessary actions.
-   Process customer and account documents by reviewing data for deficiencies; resolve discrepancies and return incomplete documents to appropriate parties.
-   Mail returned product to appropriate facilities.
-   Maintain customer confidence by keeping information confidential.
-   Maintain continuity of all accounts across various systems.
-   Perform other duties as assigned.

## Requirements

-   Ability to stay organized and focused in a fast-paced environment.
-   Proficiency in typing quicky and accurately.
-   Excellent time-management and prioritization skills.
-   Strong communication skills.
-   Results driven.
-   Must have knowledge of Microsoft Office suite.
-   Must be willing to be in office.
-   High School/GED required.

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Paid Time Off (Vacation & Public Holidays)
-   Short Term & Long Term Disability
-   Retirement Plan (401k)