# Danish-Speaking Customer Experts for an Insurance Company - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/8b990e87-f4c0-468e-9386-38f425c66a64)

## Description

Mercier Consultancy MD is seeking skilled Danish-Speaking Customer Experts to join our team supporting a leading insurance company in Greece. This role offers a great opportunity to provide exceptional customer service to Danish-speaking clients, assisting them with insurance inquiries and ensuring a smooth and positive customer experience.

  

### Key Responsibilities

-   Provide professional and empathetic support to Danish-speaking customers regarding insurance products, claims, and policies through phone, email, and chat.
-   Assist customers with policy information, claims processing, and problem resolution efficiently and accurately.
-   Maintain comprehensive records of customer interactions and follow company protocols for service delivery.
-   Work collaboratively with internal departments to resolve complex customer issues and escalate when necessary.
-   Stay informed about the latest insurance products, regulations, and guidelines to provide accurate information.
-   Contribute feedback and insights to improve customer service quality.

## Requirements

-   Fluency in Danish (spoken and written) is mandatory; proficiency in English is a plus.
-   Experience in customer service, preferably in the insurance or financial services sector.
-   Excellent communication, problem-solving skills, and a customer-focused attitude.
-   Ability to work effectively in a fast-paced, team-oriented environment while managing multiple tasks.
-   Familiarity with CRM software and digital communication tools.
-   Willingness to relocate and work in Greece.
-   Strong organizational skills and attention to detail.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...