# Customer Support Operator Argentina

**Company:** [Talentgrator](http://jobs.workable.com/companies/xsrZynjHYh6UW7LTSXNEJc.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** B2C⎮iGaming

[Apply for this job](http://jobs.workable.com/view/8c2d6352-2c60-420d-b966-b4aeb163ae36)

## Description

International iGaming company launching and developing online casino products for LATAM markets.

The company operates in a distributed format and focuses on customer satisfaction, operational efficiency, and long-term growth.

### About the Role

We are looking for a Customer Support Operator for the Argentina market who will assist players via live chat and email, resolve payment and technical issues, and maintain high-quality customer support.

The role requires strong communication skills, stress resistance, and readiness to work in shifts.

### Key Responsibilities

-   Support users via live chat and email
-   Assist players with verification, deposits, withdrawals, and bonuses
-   Resolve payment and technical issues
-   Escalate complex cases to relevant departments
-   Maintain high customer satisfaction
-   Follow company policies and responsible gaming standards

## Requirements

-   Experience in customer support or online communication

-   Strong communication skills
-   Ability to multitask and work under pressure
-   English — Intermediate or higher
-   Spanish — Advanced
-   Confident PC user
-   Experience with CRM systems and live chat tools

### Nice to Have

-   Experience in iGaming industry
-   Understanding of payment systems and fraud prevention basics
-   Experience with shift work
-   Experience with online casino products and bonuses
-   Experience using AI tools and automation platforms

## Benefits

-   Remote full-time position
-   Shift schedule 2/2 with possible day/night rotations
-   Long-term cooperation
-   Career growth opportunities to Senior Support / QA / Shift Lead
-   International working environment