# Medical Virtual Assistant

**Company:** [Winning Assistants](http://jobs.workable.com/companies/wrCHRawtCjDH2QcsHD7Vpp.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/8c749640-3bc6-4445-9b8f-d978154d05fe)

## Description

**Job Title: Medical Virtual Assistant** 

**Type: Full-Time**

**Work Schedule: 11:00 PM–9:00 AM EST,  Monday - Thursday  
Training Schedule: 9:00 AM to 3:00/4:00 PM EST Monday - Friday**

**Salary: $5 - $6 per hour**

**Workplace: Remote**

**Preferred Location: Philippines**

### **About the Company**: We provide comprehensive care and all in one telehealth service

### Key Responsibilities:

-   **Medical Receptionist**: Medical Receptionist: Manage patient interactions, coordinate appointments, and handle patient inquiries. Monitor emails/calls, schedule non-emergency and emergency appointments, and provide customer support for our team overnight.
-   **Patient Records Management**: Oversee and maintain patient records with accuracy and confidentiality.
-   **Medical Administration**: Provide administrative support, including document preparation and organization, and manage communications (email and text).
-   **Billing & Coding:** Process claims, verify insurance, and code medical records accurately.
-   **Provider Support**: Assist healthcare professionals and coordinate with them for patient care.
-   **Telehealth Management:** Oversee telehealth platforms and manage virtual care.

### Qualifications:

-   **Language Skills**: Excellent English speaking skills; bilingual is a plus.
-   **Technical Proficiency:** Skilled in MS Office, Google Suite, and adaptable to evolving EMR systems (OrthoLive Proprietary EMR).
-   **Experience:** At least 1 year of extensive background in medical or healthcare environments.
-   Experience processing claims, insurance verification and coding of medical records.
-   Attributes: Energetic, positive attitude, proactive, detail-oriented, and capable of handling a fast-paced environment.
-   Virtual Presence: Must participate in virtual video conference rooms (e.g., Zoom or Google Meet)

## Requirements

### Basic Requirements

-   Must speak and write English clearly and professionally.
-   Must have relevant work experience.
-   Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
-   Must be available to attend video meetings with camera on when required.

### Technical Requirements

-   Computer: Reliable laptop or desktop computer.
-   Internet: Stable high-speed internet connection (minimum 25 Mbps).
-   Audio: Noise-canceling headset.
-   Video: Working webcam for virtual meetings.
-   Workspace: Quiet and professional work environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.