# General Manager (Sbarro)-Advance Your Career

**Company:** [LV Petroleum](http://jobs.workable.com/companies/3iFB2d54yEBRj45hax2Voz.md)
**Location:** Savanna, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** QSR

[Apply for this job](http://jobs.workable.com/view/8cb9ecb0-ec9c-4bcb-b6f8-d426e41dbdfd)

## Description

### **Operations Management**

-   Assist the General Manager in overseeing daily restaurant operations, ensuring smooth and efficient service.
-   Maintain and enforce company policies, procedures, and standards for food quality, service, cleanliness, and safety.
-   Monitor food preparation to ensure that meals are prepared according to Sbarro’s standards for quality and presentation.
-   Assist in managing restaurant opening and closing procedures. ​[jobhire.ai+7GrabJobs+7SimplyHired+7](https://grabjobs.co/us/job/full-time/others/assistant-general-manager-sbarro-138789766?utm_source=chatgpt.com)

### **Staff Management & Leadership**

-   Help recruit, train, and onboard new employees, ensuring they are properly trained in their roles and company policies.
-   Supervise and motivate restaurant staff, providing guidance and support during shifts.
-   Delegate tasks effectively to team members, ensuring that work is completed in a timely and efficient manner.
-   Conduct regular performance evaluations and provide feedback to employees to promote growth and improvement.
-   Maintain a positive work environment, fostering teamwork, communication, and collaboration. ​[GrabJobs](https://grabjobs.co/us/job/full-time/others/assistant-general-manager-sbarro-138789766?utm_source=chatgpt.com)

### **Customer Service**

-   Ensure a high level of customer satisfaction by monitoring the quality of food, service, and guest experiences.
-   Handle customer complaints and concerns in a professional and timely manner, ensuring issues are resolved to the customer’s satisfaction.
-   Lead by example in delivering exceptional customer service, demonstrating professionalism and a friendly attitude.
-   Monitor customer feedback and implement strategies to improve guest experiences. ​[GrabJobs+1Monster.com+1](https://grabjobs.co/us/job/full-time/others/assistant-general-manager-sbarro-138789766?utm_source=chatgpt.com)

### **Financial Management**

-   Assist in managing the restaurant’s budget, including monitoring expenses, labor costs, and food inventory to maximize profitability.
-   Help track sales, expenses, and daily financial records.
-   Assist with payroll processing and ensure that labor costs are within budget.
-   Help with inventory control, including ordering supplies and ingredients, and managing stock to minimize waste. ​[GrabJobs+1Monster.com+1](https://grabjobs.co/us/job/full-time/others/assistant-general-manager-sbarro-138789766?utm_source=chatgpt.com)

### **Safety & Compliance**

-   Ensure compliance with all local, state, and federal health and safety regulations, including food handling, sanitation, and workplace safety.
-   Implement and enforce cleaning and food safety procedures for staff.
-   Oversee regular cleaning and maintenance of kitchen equipment and restaurant facilities. ​[GrabJobs](https://grabjobs.co/us/job/full-time/others/assistant-general-manager-sbarro-138789766?utm_source=chatgpt.com)

### **Marketing & Promotion**

-   Assist with local marketing efforts and promotions to increase awareness and drive sales.
-   Help execute promotional campaigns and ensure they are well communicated to customers.
-   Support initiatives that attract new customers and retain loyal ones. ​[GrabJobs](https://grabjobs.co/us/job/full-time/others/assistant-general-manager-sbarro-138789766?utm_source=chatgpt.com)

### **Reporting & Communication**

-   Regularly report to the General Manager regarding operational issues, staff performance, and financial status.
-   Provide feedback on restaurant performance and recommend strategies for improvement.
-   Maintain open communication with team members to ensure all goals and objectives are clearly understood. ​[GrabJobs](https://grabjobs.co/us/job/full-time/others/assistant-general-manager-sbarro-138789766?utm_source=chatgpt.com)

### **Skills & Qualifications**

-   **Education**: High school diploma or equivalent (required); a degree in hospitality management, business, or related field is preferred.
-   **Experience**: At least 2-3 years of experience in a supervisory or management role in the food service industry.
-   **Leadership Skills**: Strong leadership and interpersonal skills, with the ability to motivate and manage a team effectively.
-   **Customer Service**: Exceptional customer service skills with the ability to handle difficult situations in a calm and professional manner.
-   **Financial Acumen**: Experience managing budgets, controlling costs, and maximizing profitability.
-   **Time Management**: Ability to prioritize tasks and manage time effectively in a fast-paced environment.
-   **Communication**: Strong verbal and written communication skills.
-   **Problem-Solving**: Ability to think on your feet and make quick, effective decisions.
-   **Attention to Detail**: High attention to detail in managing operations, food quality, and staff performance.