# Jira Administrator & Integrations Specialist - Security

**Company:** [Sedona Digital](https://jobs.workable.com/companies/nryf7MqnETwvMvyJHq3X1F.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Contract
**Department:** Engineering

[Apply for this job](https://jobs.workable.com/view/8cc37550-ab21-4b1b-adb9-87ecc136bdb6)

## Description

Accelerate your development and exposure to enterprise security technologies, managed services, and cloud security. Join Sedona Digital, a fast-growing scale-up organisation with the ambition to be recognised as a leading technology company. 

-   We obsess about our customers 
-   We build outstanding technical solutions 
-   We create an awesome culture 
-   We accelerate learning and careers 

We’re looking for a hands-on Jira Administrator to take ownership of our existing Jira and Jira Service Management instance and deliver a key integration with CrowdStrike. 

**Your activities will include:** 

-   Design and implement the integration between JSM and CrowdStrike Falcon — connecting Falcon alerts and detections to JSM tickets for structured incident triage and response 
-   Administer and optimize our existing Jira Software and JSM instance — workflows, permission schemes, automation rules, SLA configurations, and queues 
-   Configure bidirectional sync between JSM and CrowdStrike Next-Gen SIEM, ensuring alert status, assignment, and resolution data flows accurately between platforms 
-   Build automation rules and escalation workflows that reflect our security operations process end-to-end 
-   Maintain API and webhook configurations, troubleshoot integration failures, and keep the connection between platforms reliable 
-   Work closely with the security team to align JSM queues and SLAs with CrowdStrike detection severity and incident classification 
-   Document all configurations and changes clearly 

**Requirements** 

-   Strong, demonstrable experience administering Jira Software and Jira Service Management 
-   Hands-on experience integrating JSM with CrowdStrike Falcon — including the Falcon platform’s native Jira connector or API-based integration 
-   Working knowledge of CrowdStrike Next-Gen SIEM and how detections and incidents surface for downstream ticketing workflows 
-   Comfortable with REST APIs, webhooks, and Jira Automation or ScriptRunner for workflow logic 
-   Able to work independently, UK business hours, with good async communication 

**Nice to have** 

-   Atlassian certification (ACP-100 or equivalent) 
-   Broader CrowdStrike Falcon platform experience (Endpoint, Identity, Spotlight) 
-   Experience in security operations or MSP environment