# German Customer Support | Financial Recovery Agent - Athens

**Company:** [speakit](http://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Athens, Greece
**Workplace:** on site
**Employment type:** Full-time
**Department:** German

[Apply for this job](http://jobs.workable.com/view/8d2bdba9-efd9-4ab6-8804-cf00ba529040)

## Description

**We are seeking fluent German speaking Customer Service Consultants to work as Financial and Payment Recovery Agents remotely all over Greece!**

**Responsibilities**

-   Support customers via phone, chat & e-mail
-   Track and follow cases to ensure they closed in an efficient and timely manner
-   Maintain high customer satisfaction
-   Provide and maintain strong, professional relationships with all partners
-   Work towards reaching targets as set out by client statement of work as well as internal targets

## Requirements

-   Fluency in German

-   Good command of English would be considered a plus

-   Exceptional communication & soft skills
-   Computer knowledge
-   Experience in customer service or customer facing roles would be considered an asset
-   Experience in banking environment would be considered an asset
-   Can do attitude, willingness to learn and reliability are essential to your success in this role

## Benefits

-   Competitive monthly salary + 2 extra salaries per year

-   Monthly Performance Bonus
-   Monthly ticket restaurant card
-   Private health insurance
-   Digital courses for foreign languages
-   Possibility to work remotely all over Greece
-   Excellent quality IT equipment