# Japanese Speaker - Associate Customer Support

**Company:** [Two95 International Inc.](http://jobs.workable.com/companies/uBLbLticQ1T2pGzVbXvnAu.md)
**Location:** Cyberjaya, Malaysia
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/8f1013cd-64bc-4f9a-91b0-4139aa640977)

## Description

We are seeking a Japanese-speaking Associate Customer Support professional to join our global online shopping platform. You will assist customers with inquiries, orders, and issue resolution, ensuring a smooth and positive experience. This role involves handling calls, emails, and live chat, and requires clear communication and problem-solving skills. Candidates must be comfortable working on-site in Cyberjaya and handling rotational shifts.

## Requirements

JLPT N1 certified or native Japanese speaker

Diploma or Bachelor’s Degree

Open to Malaysians & expatriates willing to relocate

Customer support experience preferred; fresh graduates welcome

## Benefits

\- Salary: RM8,000 – RM9,000 + RM500 transport allowance + shift allowance

\- In/out-patient medical coverage, dental & optical benefits

\- Coverage for self, spouse & children

\- Annual leave, medical leave, maternity & paternity leave

\- Expatriates: visa, flight, and 1-week hotel reimbursement