# IT Support Engineer

**Company:** [SkySun](http://jobs.workable.com/companies/vxFA6CGEoacYba7oAN22J2.md)
**Location:** Sahibzada Ajit Singh Nagar, India
**Workplace:** on site
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/8f367f6e-8bb6-452f-871d-822da19f6a1d)

## Description

We are looking for an IT Support / Desktop Support Engineer responsible for providing technical assistance, troubleshooting hardware and software issues, and maintaining IT systems within the organization. The candidate should have strong problem-solving skills and basic networking knowledge to ensure smooth day-to-day IT operations.

**Key Responsibilities**

-   Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.
-   Troubleshoot hardware, software, network, and system-related issues.
-   Provide technical support to employees for Windows, email, internet, and application-related problems.
-   Manage user accounts, passwords, and system access.
-   Install and update operating systems, antivirus software, and applications.
-   Monitor and maintain computer systems and networks.
-   Handle basic networking tasks such as LAN/Wi-Fi connectivity and IP configuration.
-   Maintain IT inventory and documentation of systems and assets.
-   Coordinate with vendors for hardware repairs and replacements.
-   Ensure data backup and system security compliance.

**Required Skills**

-   Good knowledge of Windows OS and MS Office.
-   Basic understanding of networking concepts (LAN/WAN, TCP/IP, DNS, DHCP).
-   Knowledge of hardware troubleshooting and system maintenance.
-   Familiarity with printers, scanners, and peripheral devices.
-   Basic knowledge of Active Directory and remote desktop support.
-   Strong communication and problem-solving skills.