# System Administrator

**Company:** [IBMC](http://jobs.workable.com/companies/c3DF7rNDzoXfKwb66Rh2C7.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/8f910730-4486-43ad-89f5-7e4ed16769d7)

## Description

IBMC is currently hiring a **System Administrator** for one of our sister companies operating in the **SaaS industry**. This role is ideal for someone who enjoys managing systems, supporting internal teams, and continuously improving workflows through technology.

As a System Administrator, you will play a key role in maintaining the stability, security, and efficiency of our internal tools and systems, while supporting a growing, fast-paced team.  
  
Key Responsibilities

**System Administration & Maintenance**

-   Administer, configure, and maintain internal tools such as Slack, Jira, Confluence, Tability, Google Workspace, SignNow, Fireflies, Metabase, and Triple Whale.
-   Manage user accounts, roles, access permissions, and security policies across all systems.
-   Ensure system availability, performance, and reliability by proactively identifying and resolving technical issues.
-   Support onboarding and offboarding processes, including tool access and system setup.

**Technical Support & Collaboration**

-   Provide technical support to internal teams, including troubleshooting access, configuration, and usage issues.
-   Collaborate with cross-functional teams to improve workflows, integrations, and tool adoption.
-   Document system configurations, processes, and best practices in Confluence.

**Monitoring & Compliance**

-   Monitor system usage, security alerts, and compliance with internal IT policies.
-   Assist with system audits, upgrades, and evaluations.
-   Manage hosting and domain-related configurations, including Hostinger.

**Process Improvement & Automation**

-   Identify opportunities to streamline workflows and optimize system integrations.
-   Support automation initiatives to reduce manual operational tasks.
-   Maintain accurate documentation and provide guidance or training to team members when needed.

## Requirements

-   1–2 years of experience as a System Administrator, IT Administrator, or in a similar role.
-   Hands-on experience managing ERP and SaaS tools.
-   Hands-on experience with Slack, Jira, and Google Workspace.
-   Strong understanding of user access management, roles, and security best practices.
-   Excellent problem-solving skills with strong attention to detail and a proactive mindset.
-   Strong communication skills, with the ability to support non-technical users.
-   Ability to manage multiple systems independently.

### Nice to Have

-   Experience with system integrations and automation.
-   Familiarity with data privacy, security, and compliance standards.
-   Experience supporting remote-first or fast-growing teams.
-   Experience with analytics or reporting tools such as Metabase and Triple Whale.
-   Familiarity with e-signature tools (SignNow) and meeting intelligence tools (Fireflies).
-   Basic knowledge of hosting, domains, and server management (Hostinger is a plus).