# Spanish-Speaking Customer Experts for Consumer Electronics - Work In Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Greece

[Apply for this job](http://jobs.workable.com/view/8fa53776-e2be-4ae3-b380-86ce438cd3e9)

## Description

Mercier Consultancy MD is excited to offer an opportunity for Spanish-Speaking Customer Experts to join our team supporting a leading consumer electronics company in Greece. In this role, you will provide exceptional customer service to Spanish-speaking clients, assisting with product inquiries, technical support, and after-sales service.

  

### Key Responsibilities

-   Deliver professional customer support to Spanish-speaking customers via phone, email, and chat regarding consumer electronics products and services.
-   Assist customers with troubleshooting, product information, order status, and warranty claims.
-   Maintain accurate and detailed records of customer interactions using CRM systems.
-   Collaborate with internal teams to resolve customer issues efficiently and improve service quality.
-   Stay updated on product developments, company policies, and industry trends.
-   Contribute to continuous improvement initiatives for customer support processes.

## Requirements

-   Fluency in Spanish (spoken and written) is mandatory; proficiency in English is advantageous.
-   Experience in customer service, preferably in the consumer electronics or technology sector.
-   Strong communication and problem-solving skills with a customer-centric approach.
-   Ability to work effectively in a fast-paced environment and manage multiple tasks.
-   Familiarity with CRM software and digital support tools.
-   Willingness to relocate and work in Greece.
-   Passion for technology and delivering excellent customer experiences.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...