# Spanish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Patrique Bulgaria

[Apply for this job](http://jobs.workable.com/view/91418fdc-1231-40b8-b58e-23f6eae76d14)

## Description

Patrique Mercier Recruitment FR is excited to offer a remarkable opportunity for a Spanish Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This opportunity comes with a fully paid relocation package, enabling candidates to experience a new culture while advancing their career in customer service.

  

### Responsibilities

-   Provide excellent customer service to Spanish-speaking customers through phone, email, and chat.
-   Assist customers with product inquiries, order processing, returns, and general support.
-   Resolve customer complaints effectively and efficiently to ensure customer satisfaction.
-   Keep accurate records of customer interactions using CRM software.
-   Stay updated on company products and services to provide accurate information.
-   Collaborate with internal teams to enhance the customer experience.
-   Participate in ongoing training sessions to improve product knowledge and customer service skills.

## Requirements

-   Fluency in Spanish and English, both written and spoken.
-   Prior experience in customer service roles, ideally within a relevant industry.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities focusing on customer satisfaction.
-   Proficiency in customer service tools and Microsoft Office applications.
-   Detail-oriented with strong organizational skills.
-   Flexibility and willingness to relocate to Sofia with relocation expenses covered.

## Benefits

-   Comprehensive training fully covered
-   Secure employment along with opportunities for career growth
-   Competitive salary
-   Extra health insurance options
-   Access to over 50 benefits and services tailored to your needs
-   A welcoming international workplace culture
-   Ongoing support and learning opportunities
-   1500 euro singing bonus
-   **Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live**