# Junior Credit Controller

**Company:** [Rentokil Initial](http://jobs.workable.com/companies/fPa2RXiP9GqzdAcEKZVYa9.md)
**Location:** Riyadh, Saudi Arabia
**Workplace:** on site
**Department:** ASIA & MENAT

[Apply for this job](http://jobs.workable.com/view/917693d5-4dec-4c4e-a20c-26bf74e3b4d0)

## Description

Rentokil Boecker® Junior Credit Controller is held accountable for the below job responsibilities:

-   Submitting all invoices with proper documentation (service reports, breakdowns) via email to customers at the beginning of each month

-   Negotiating payment plans with customers and setting payment terms and condition accordingly
-   Maintaining debt records, conducting regular analysis of the credit-control system and implementing changes as needed to reduce bad debts.
-   Analyzing and monitoring all assigned aged debtors in order to reduce outstanding debt and ensuring prompt action is taken for non-payment or continued late payment
-   Overseeing and initiating collection calls with concerned parties and account holders in order to resolve all outstanding customers debts / billing issues on these complex accounts.
-   Performing customer accounts reconciliation on a monthly basis and sharing outstanding balance with customers where required.
-   Recording all debtors’ communications, payment plans, disputes on OnGuard and ensuring dashboards and tracker sheets are updated on daily basis
-   Following up on overdue invoices and payments and implementing company collections procedures as necessary
-   Reporting outstanding debt accounts and payment issues to management on a weekly basis
-   Reviewing credit notes or additional billings and negotiating payment plans with debtors where required.
-   Managing the service suspension process for the recovery of debt, actively chasing aged debt and taking the lead in reviewing debtor key accounts.
-   Preparing proposals for delinquency accounts where legal action may be required, and reporting account disputes for Finance management to advise on appropriate actions.
-   Providing continuous coaching and support to the credit control teams to achieve departmental goals and collection targets.
-   Supporting the team by training new joiners on collection systems (OnGuard), processes and procedures.

## Requirements

-   BA degree in Accounting, Finance, Business Administration or any relevant field
-   Experience of minimum 4 years in a similar role
-   Proficiency in English and Arabic with excellent verbal and written communication skills
-   Knowledgeable in reporting and monitoring with remarkable attention to details.
-   Effective decision making and problem-solving skills
-   Strong ability to listen to customers and negotiate solutions

## Benefits

-   Competitive Salary
-   22 vacation days/year