# Arabic Back Office Gaming Support - Sofia, Fully Paid Relocation

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Plovdiv, Bulgaria
**Workplace:** on site
**Employment type:** Full-time
**Department:** Arabic

[Apply for this job](http://jobs.workable.com/view/917d46e5-6b0a-4e6a-b595-150a360a8a10)

## Description

Patrique Mercier Recruitment By Cyriel is looking for a proficient Arabic Back Office Gaming Support specialist to join our team in Sofia, Bulgaria, with a fully paid relocation package. This role offers an excellent opportunity to develop your career in the fast-growing gaming industry while living and working abroad.

As part of the back office gaming support team, you will be responsible for providing exemplary support to Arabic-speaking players, ensuring the smooth running of gaming operations and delivering exceptional service.

### Responsibilities

-   Provide professional back office support to Arabic-speaking players, managing escalations and complex queries efficiently.
-   Coordinate with cross-functional teams to resolve player issues swiftly and effectively.
-   Handle and maintain player data, account information, and financial transactions with utmost confidentiality and accuracy.
-   Analyze support processes and workflows for enhancement opportunities.
-   Document all support interactions and procedural updates comprehensively.
-   Participate in continuous improvement projects to optimize operations and service quality.

## Requirements

-   Fluency in Arabic is mandatory; proficiency in English is a plus. Clearly state your native language and nationality in your C.V. and/or Cover Letter.
-   Experience in back office support or a related role within the gaming industry is preferred.
-   Excellent analytical and problem-solving skills, with a keen eye for detail and a strong commitment to confidentiality.
-   Strong communication and interpersonal abilities, capable of working well both independently and in a team environment.
-   Proactive and self-motivated, with the ability to manage work in a fast-paced setting.
-   Willingness to relocate to Sofia, Bulgaria; full relocation support provided.

## Benefits

1.  • Financial support during relocation
2.  • Fully paid training
3.  • Stable job and career development opportunities
4.  • Attractive salary
5.  • Additional health insurance
6.  • 50+ benefits and services to choose from
7.  • Positive international working environment
8.  • Support and learning
9.  • Employee referral bonuses