# Intake Specialist

**Company:** [Shegerian & Associates](http://jobs.workable.com/companies/wcUHAWqQTJGmWZEsH4jnXQ.md)
**Location:** San Diego, United States
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Outreach Service Coordinator

[Apply for this job](http://jobs.workable.com/view/9205156b-da87-41e6-bee7-93c4b656ff31)

## Description

### **You're Not Just Answering Phones. You're Changing Lives.**

Every call that comes into Shegerian & Associates is someone reaching out for help — often scared, confused, and unsure if they have a case. You're the person who listens, evaluates, and gives them clarity. That's not an administrative job. That's advocacy from the first hello.

We're California's premier plaintiff-side employment law firm, and we're looking for an Intake Specialist who brings equal parts heart and precision.

### **What You'll Do**

-   Be the first voice potential clients hear — conduct evaluations daily with empathy, professionalism, and sharp case instincts
-   Research claims, spot patterns, and draft concise internal memos that help attorneys move fast and decide smart
-   Keep the firm's CRM, documents, and calendars immaculate — the behind-the-scenes work that makes everything else possible
-   Collaborate across teams and step in where needed, including supporting new-hire training
-   The above duties are representative but not exhaustive

### **What Makes You the One**

-   You lead with warmth but think like an analyst — you can connect with anyone and evaluate everything
-   Your organization is airtight and your follow-through is automatic
-   You communicate clearly in writing and in person, across every kind of personality
-   You stay sharp when priorities shift and the pace picks up
-   You're proficient in MS Word, Excel, and practice management software
-   Spanish fluency a strong plus

### **Why Shegerian & Associates**

You won't find a more passionate, driven team. The work is meaningful, the standards are high, and the people around you will push you to be better. If you want a role where what you do every day actually matters — this is it.

## Requirements

1 year of customer service experience

## Benefits

**What We Offer:**

-   Hourly pay: $26-$28 BOE
-   Workplace: Hybrid

**Industry-Leading Benefits**:

-   Firm pays **100% of premiums for dental and vision**
-   Firm pays **100% of all Silver-level medical plans**
-   Firm contributes **approximately 10% toward retirement** (3% Safe Harbor + 7% Profit Sharing)
-   $500 annual FSA contribution
-   Time for Life: Accrual of 80 hours of PTO (additional 40 hours on 3rd anniversary), 40 hours sick pay, plus your birthday off as a fully paid day.

**If this sounds like the work you've been looking for, we'd love to hear from you. Apply below — we review applications promptly.**