# Return Team Leader

**Company:** [Ninja](https://jobs.workable.com/companies/axDFrJFhmZvZDe4fVD8UMS.md)
**Location:** Jeddah, Saudi Arabia
**Workplace:** on site
**Employment type:** Full-time
**Department:** Supply Chain

[Apply for this job](https://jobs.workable.com/view/9256ce15-826d-4d38-a390-1425624cbef7)

## Description

We are looking for a motivated and detail-oriented **Return Team Leader** to oversee and manage return operations, ensuring efficient processing, accurate documentation, and compliance with company standards.  
**Key Responsibilities:**

-   Lead, supervise, and develop the returns team, ensuring effective handling of damaged and expired products.
-   Optimize return processes to minimize losses and maximize product recovery.
-   Coordinate with Logistics, Inbound, Stock Control, Procurement, and other relevant departments to ensure smooth operations.
-   Conduct regular audits and analyze return data to identify trends, root causes, and improvement opportunities.
-   Manage supplier relationships and negotiate return terms.
-   Ensure adherence to company policies, quality standards, and regulatory requirements.

## Requirements

-   Diploma in Business Administration, Supply Chain, Logistics, or a related field (required).
-   Bachelor's degree in a related field is an advantage.
-   Minimum 2 years of experience in a similar role, preferably within the retail industry.
-   Strong leadership, communication, and negotiation skills.
-   Excellent analytical and problem-solving abilities.
-   Proficiency in Microsoft Office and inventory management systems.
-   Ability to work under pressure and meet deadlines.