# Italian Customer Care for Delivery Logistics | Paid Relocation to Athens, Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik Greece

[Apply for this job](http://jobs.workable.com/view/92e853a2-4bf6-44a6-aff2-474693b53da0)

## Description

**Are you an Italian speaker ready to start your career abroad?** At Mercier Consultancy, we are looking for a driven and customer-focused **Italian-speaking Logistics Customer Support Specialist** to join a leading international logistics provider in Greece.

In this customer-facing role, you'll be the primary point of contact for clients, assisting with shipment inquiries, coordinating deliveries, resolving logistics-related issues, and ensuring a seamless customer experience. Your communication skills and problem-solving mindset will play a key role in building strong customer relationships and delivering exceptional service.

If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a **fully paid relocation package**, enabling you to relocate to Greece stress-free.

### Key Responsibilities

-   Handle customer inquiries for Italian speaking customers.
-   Resolve complaints professionally to maintain high customer satisfaction.
-   Accurately document all customer interactions in the CRM system.
-   Collaborate with internal teams to improve product support and customer service processes.

## Requirements

-   Native-level fluency in Italian (both written and spoken) is essential.
-   A minimum English proficiency of B2 is required.
-   Strong communication and problem-solving skills.
-   Comfortable using computers and willing to learn new software tools.
-   Ability to work in a team-oriented environment.
-   Willingness to relocate and live in Greece.

## Benefits

-   Competitive Monthly Salary,
-   2 Extra Salaries per year,
-   Monthly Performance Bonus,
-   Fully Paid Relocation Package,
-   Continuous support during and before your relocation to Greece,
-   Fully Paid Training,
-   Positive international environment,
-   Health Insurance,
-   And Much More!