# Universal Teller

**Company:** [Catilas Resources Limited](http://jobs.workable.com/companies/d94Sekc3uz8kvMLFw8zi56.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Bank Teller

[Apply for this job](http://jobs.workable.com/view/93f24a10-5754-4a85-b4b0-489a2a7f2402)

## Description

**Job Summary**

Catilas Resources Limited on behalf of our client, a leading commercial Bank urgently needs the services of a **Bank Teller**. The ideal candidate should possess the following responsibilities:

**Cash Handling:**

-   Accepting cash deposits from customers.
-   Withdrawing cash for customers against their account balances.
-   Processing currency exchanges.

**Cheque Transactions:**

-   Accepting cheque deposits from customers.
-   Cashing cheques for account holders.
-   Verifying the authenticity of cheques.

**Customer Service:**

-   Assisting customers with their inquiries and providing information about their accounts.
-   Addressing customer concerns and resolving issues related to transactions.
-   Promoting products and services to customers.

**Transaction Recording:**

-   Accurately recording all transactions in the bank’s computer systems.
-   Maintaining and updating customer account information.

**End-of-Day Balancing:**

-   Balancing the cash drawer at the end of each day to ensure accuracy.
-   Reconciling transaction records with the actual cash on hand.

**Compliance:**

-   Adhering to banking regulations and policies.
-   Ensuring compliance with anti-money laundering (AML) and know your customer (KYC) guidelines.

**Cross-Selling:**

-   Identifying opportunities to cross-sell additional bank products or services to customers.
-   Recommending products such as savings accounts, fixed deposits, or credit cards.

**Security:**

-   Following security protocols to prevent fraud and unauthorized access.
-   Reporting any suspicious activities or transactions.

**Educational Support:**

-   Assisting customers in understanding various bank products and services.
-   Guiding customers on the use of ATMs, online banking, and other self-service options.

**Team Collaboration:**

-   Collaborating with other staff members, including loan officers, branch managers, and customer service representatives.
-   Participating in training sessions and meetings to stay updated on banking procedures.

## Requirements

-   Must have OND in any field with a minimum of Lower Credit.
-   Cash handling experience is an added advantage.
-   Exceptional time management, communication, and customer service skills.
-   High level of accountability, efficiency, and accuracy.
-   Excellent knowledge of MS Office (especially Excel and Word).
-   Integrity.
-   Strong communication and people skills.

  

**Location:** **Nationwide**