# Business Analyst - APAC

**Company:** [Irth Solutions](http://jobs.workable.com/companies/sqR447VigYtCXwWEvHzdPL.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Contract
**Department:** S&M

[Apply for this job](http://jobs.workable.com/view/940a224c-94cd-4ba9-9723-4a2e853f7ef4)

## Description

We are currently looking for a Business Analyst that will work closely with our Projects Director and the Account Directors. (S)He is responsible for the implementation of Borealis software for our clients.

**We are looking for people who:**

-   Find creative problem-solving fulfilling and challenging
-   Are self-motivated and eager to learn
-   Thrive in a dynamic & collaborative environment and are comfortable with ambiguity
-   Have a clear, professional and informative communication style.
-   Are Interested in building technical skills and learning about SAAS, KPI’s and more.
-   Is creative, organised and that isn't scared to take some lead!

**Responsibilities**

Manage Borealis implementation projects:

-   Assess and understand clients’ business objectives;
-   Identify and collect customer requirements, map their business processes
-   Identify the best solutions to integrate their business processes into the Boréalis software
-   Organize and conduct meetings and work sessions with clients: produce agendas, dispatch activities and monitor their progress, customize project documentation
-   Formalize project information in the various onboarding documents
-   Configure the software in accordance with the identified requirements
-   In case of imports, manipulate and organize data, prepare imports
-   Maintain project statuses, to reflect implementation status at all times, and keep managers and clients informed
-   Identify risks and issues around projects, implement mitigation solutions.

Identify and integrate innovative, solution-oriented approaches to:

-   Suggest sound workarounds tailored to client contexts to meet service levels agreed upon with clients;
-   Maintain implementation projects progress on budget and on time.

Develop and maintain a relationship of trust between customers and Boréalis;

Engage with clients on topics that will help Boréalis "grow its roots";

Develop an in-depth understanding of Borealis over time;

Help develop and maintain a continuous improvement approach to everyday issues.

## Requirements

-   Diploma in IT, Communication, Management or Administration
-   Experience of at least 3 years in a relevant area
-   Good understanding of corporate social responsibility challenges is a plus
-   Experience in Project and/or Account management, if possible with large corporations.
-   International experience or Mining / Oil/Gas experience or SAAS experience will be considered as an asset.
-   Fluent in English
-   Very good communication skills, client-oriented profile
-   Adaptable: available to work atypical working hours, ready to work with foreign languages teams.