# Coordinator for Home-Based Services. (HCBS) Provider

**Company:** [Outsourcing Advantage](http://jobs.workable.com/companies/faYK4LofD9zVKGgrCK8SVw.md)
**Location:** Santiago de los Caballeros, Dominican Republic
**Workplace:** on site
**Employment type:** Full-time
**Department:** OSA Santiago

[Apply for this job](http://jobs.workable.com/view/94bcf4ce-4556-4814-83aa-0037fd123f09)

## Description

Outsourcing Advantage is seeking a passionate and organized **Coordinator for Home and Community-Based Services (HCBS)**. This role involves assisting individuals in various aspects of their care, maintaining up-to-date records, and ensuring a smooth onboarding process. The Coordinator will also foster collaborative relationships with clients' circles of support, handle office protocols professionally, and maintain high standards of internal and external communication.

### Responsibilities

-   Develop and maintain personalized service plans for clients based on their unique needs and preferences.
-   Maintain consistent check-ins with parents and Direct Support Professionals & .various community resources, healthcare providers, and support staff to ensure effective service delivery.
-   Provide compassionate, competent, and trustworthy care
-   Assist individuals in gift selection and event participation as needed
-   Oversee a smooth and efficient onboarding process for new individuals.
-   Support individuals in recruiting Direct Support Professionals (DSPs).
-   Respond to emails and calls within 8 business hours.
-   Ensure all individuals' forms are current and accurately maintained.
-   Ensure compliance with HCBS regulations and best practices to maintain high standards of care and support.
-   Assist in training and supervising direct support staff to promote effective service provision.
-   Ensure timesheets and billing are completed accurately and timely.
-   Provide support to DSPs and contract clients with missed clock-ins, thereby adhering to protocol.

## Requirements

-   Strong verbal and written communication skills in English & Spanish. at least at a level of C2
-   Excellent organizational and multitasking skills, with the ability to prioritize client needs effectively.
-   Empathetic and caring attitude towards individuals with diverse backgrounds and needs.
-   Proficient in computer software for documentation, record-keeping, and communication (e.g., Microsoft Office Suite and client management systems).
-   Provide software training to other members of the team as needed.

## Benefits

-   Competitive salary.
-   Opportunity to work on diverse and exciting projects.
-   Supportive and collaborative work environment.
-   Weekly payments.
-   Weekly Incentives based on performance
-   Weekends off.
-   Hiring Bonus
-   Growth Opportunities
-   Referral Bonus
-   National holidays pay double the hourly rate
-   **US Holidays Off when applicable**
-   **Best work environment in Santiago**
-   **Morning shift available.**
-   **Back-office positions**