# Operations & Supply Chain Manager

**Company:** [byteSense](http://jobs.workable.com/companies/7b9joN86QWG22pM8rcdxb6.md)
**Location:** Miami, United States
**Workplace:** hybrid
**Employment type:** Full-time

[Apply for this job](http://jobs.workable.com/view/95b8c0d0-0749-4cda-95ca-588b5b1e2d2b)

## Description

### About the Role

byteSense is building one of the first AI-powered intraoral wearable platforms, starting with a smart night guard that helps users better understand sleep, bruxism, and nighttime health patterns.

As we move into a new stage of growth, we are expanding our operations and supply chain infrastructure to support higher production volume, stronger fulfillment systems, and a more scalable customer experience. We are looking for an **Operations & Supply Chain Manager** to help own and build the operational engine behind the company.

This is a hands-on role for someone who enjoys solving real-world operational problems, coordinating moving pieces, working with suppliers, improving systems, and helping a fast-growing hardware company scale from early traction into repeatable execution.

You will play a key role in making sure our products are built, checked, stocked, shipped, and supported with consistency.

### Key Responsibilities

### Operations & Quality Control

-   Monitor daily operations to ensure work is moving correctly.
-   Help coordinate quality control processes and track issues.
-   Identify bottlenecks before they slow down production or fulfillment.
-   Create visibility into recurring operational problems.
-   Help translate operational problems into better systems, checklists, and SOPs.
-   Support a more reliable and scalable fulfillment process.

### Inventory & Supply Chain

-   Track inventory levels across parts, backup parts, and production inputs.
-   Manage supply chain timelines and ensure key dates are visible.
-   Coordinate with suppliers to support production continuity.
-   Help prevent parts shortages through proactive planning.
-   Find and evaluate alternative sourcing options when needed.
-   Communicate with manufacturers, part vendors, and other suppliers.
-   Build organized supplier records, schedules, and communication processes.

### Staffing & Support Coverage

-   Help coordinate hiring needs for device technicians as production grows.
-   Support basic staffing plans for operational and customer support coverage.
-   Help ensure order-tracking and FAQ-style support is covered.
-   Escalate anything outside basic support, especially dental or clinical questions.

## Requirements

Experience in operations, supply chain, logistics, manufacturing coordination, inventory management, vendor coordination, or a related role

Ability to manage schedules, suppliers, inventory, and operational workflows

Strong written and verbal communication skills

Comfort working in a fast-moving startup environment

Ability to identify issues, escalate problems, and propose practical solutions

Strong ownership mentality

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Work From Home
-   Free Food & Snacks
-   Wellness Resources
-   Stock Option Plan