# Hungarian Player support specialist for gaming department in Sofia Bulgaria

**Company:** [Patrique Mercier Recruitment By Cyriel](http://jobs.workable.com/companies/p9woUrjVWD8RoUnLwuDzK9.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Hungarian

[Apply for this job](http://jobs.workable.com/view/9649bf62-6803-4738-8c21-5ea33e6c3374)

## Description

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Hungarian Player Support Specialist in our gaming department, situated in Sofia, Bulgaria! If you are passionate about gaming and fluent in Hungarian, this is your chance to build a rewarding career in a dynamic environment.

As a Hungarian Player Support Specialist, you will be the first point of contact for our Hungarian-speaking players, helping them with their inquiries, troubleshooting issues, and ensuring a seamless gaming experience. Join our enthusiastic team and contribute to fostering a vibrant gaming community!

### Your Key Responsibilities

-   Deliver exceptional support to Hungarian-speaking players via various communication channels, including chat, email, and forums.
-   Efficiently troubleshoot player issues and resolve queries to maximize player satisfaction.
-   Collect feedback from players to help improve our gaming services and products.
-   Maintain accurate records of player interactions in our support systems.
-   Collaborate with other departments to streamline processes and enhance problem resolution.
-   Assist in developing and implementing best practices for player support.

## Requirements

-   Fluency in Hungarian is required; proficiency in English is a plus.
-   A strong passion for gaming, with knowledge of current gaming trends and communities.
-   Experience in customer support or a gaming-related position is advantageous but not mandatory.
-   Excellent communication skills, both written and verbal, with the ability to engage players effectively.
-   Strong analytical and problem-solving skills with a proactive approach to player issues.
-   A positive attitude and ability to work collaboratively within a team.
-   Willingness to adapt in the fast-paced environment of the gaming industry.

## Benefits

-   **Financial support during relocation**
-   Fully paid training 
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses