# Norwegian Speaking E-commerce Support Specialist -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Norwegian

[Apply for this job](http://jobs.workable.com/view/96d095e1-3097-4ced-951c-4839833414cd)

## Description

Patrique Mercier Recruitment FR is delighted to announce an exciting vacancy for a Norwegian Speaking E-Commerce Support Specialist. This role is perfect for individuals who are passionate about e-commerce and fluent in Norwegian. As a vital part of our team, you will ensure that our Norwegian-speaking customers receive a top-notch online shopping experience by addressing their inquiries and providing effective solutions.

  

### Responsibilities

-   Deliver exceptional customer support to Norwegian-speaking clients through email, chat, and phone communications.
-   Assist customers with inquiries related to product details, order processing, returns, and payment methods.
-   Resolve customer complaints and issues with professionalism and efficiency.
-   Accurately manage and process customer orders from start to finish.
-   Stay current on product offerings, promotions, and company procedures.
-   Work collaboratively with other departments to enhance the overall customer service experience.
-   Maintain comprehensive records of customer interactions in the CRM system for accurate follow-up.

## Requirements

-   Fluency in Norwegian and English, both written and spoken.
-   Prior experience in customer service or e-commerce roles is advantageous.
-   Strong enthusiasm for e-commerce and awareness of online shopping trends.
-   Exceptional communication skills, with a strong focus on customer satisfaction.
-   Experience with customer support applications and CRM systems is a plus.
-   Ability to work independently and manage inquiries in a fast-paced setting.
-   Strong organizational and analytical skills, with an eye for detail.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...