# Slovak Speaking Customer Service for IT Company in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Slovak

[Apply for this job](http://jobs.workable.com/view/974f822a-12bd-4cbb-aec6-856fc2e701c5)

## Description

Patrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a Slovak Speaking Customer Service Representative for a leading IT company based in Greece. This position is perfect for individuals looking to leverage their language skills in a dynamic and innovative environment while providing exceptional support to Slovak-speaking clients.

  

### Responsibilities

-   Provide outstanding customer service to Slovak-speaking clients via phone, email, and chat, addressing inquiries related to IT products and services.
-   Assist clients with technical issues, product information, and general customer support.
-   Guide customers through troubleshooting processes and provide effective solutions to enhance their experience.
-   Document all customer interactions and maintain accurate records for follow-up and reporting.
-   Collaborate with technical teams to resolve customer issues and improve service delivery.
-   Stay informed about the latest IT solutions and company offerings to provide accurate information to customers.
-   Handle customer feedback and complaints professionally, ensuring a high level of customer satisfaction.

## Requirements

-   Fluency in Slovak and English, both written and spoken.
-   Experience in customer service, preferably in the IT or technology sector.
-   Strong communication skills with a customer-centric approach.
-   Ability to troubleshoot technical issues and effectively communicate solutions to clients.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with strong organizational skills and the ability to work in a fast-paced environment.
-   Willingness to learn about new technologies and products.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks