# Interim Head of Engineering

**Company:** [Mindera](http://jobs.workable.com/companies/kAFiuZuCGfsouMaZWJDxvE.md)
**Location:** London, United Kingdom
**Workplace:** hybrid
**Employment type:** Contract
**Department:** Engineering

[Apply for this job](http://jobs.workable.com/view/97cf833e-4f7f-4b06-a08b-32bf66d6ae31)

## Description

**Contract:** Initial 3–6 months  
**Start:** ASAP  
**Level:** Head of Engineering / Engineering Director

**Hybrid:** 3 days a week onsite in Paddington

### The Role

We are looking for a senior engineering leader to provide **technical and delivery oversight** across two key areas: **Contact Centre Transformation** and **Personalisation**.

This is an interim cover role for a few months, focused on providing stability, supporting the engineering teams and two new Engineering Managers, maintaining delivery momentum, and ensuring a smooth handover to the permanent replacement.

There is **no line management responsibility**.

## Requirements

### Key Responsibilities

-   Provide senior technical leadership across Contact Centre Transformation and Personalisation.
-   Quickly understand the technology landscape, programmes, teams, suppliers and key risks.
-   Provide technical oversight across a complex, third-party and partner-led delivery environment.
-   Support two new Engineering Managers, providing senior-level guidance and air cover.
-   Maintain delivery momentum, resolve technical blockers and manage dependencies.
-   Ensure technical decisions and engineering direction remain aligned to business and customer objectives.
-   Work closely with product, architecture, delivery and external partners.
-   Prepare a clear and effective handover for the permanent engineering leader.

### About You

-   Head of Engineering / Engineering Director-level experience.
-   Strong track record leading engineering in complex digital environments.
-   Able to get up to speed quickly and operate effectively in an interim capacity.
-   Strong technical judgement and stakeholder management skills.
-   Comfortable working across internal teams, third parties and large delivery partners.
-   Pragmatic, confident and delivery-focused.
-   Experience in large-scale retail or similarly complex customer environments would be advantageous.

## Benefits

-   Competitive Rates
-   Flexible working arrangements
-   Opportunities for professional development and career advancement within a global company
-   A dynamic, innovative, and supportive work environment, where your ideas and contributions are valued
-   The chance to work on cutting-edge projects that are transforming the industry
-   Most of all you get to work with a bunch of great people, where the whole team owns the project together in a politics-free environment. Our culture reflects our lean and self-organisation attitude. We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication. Freedom and Responsibility go hand in hand, and we value commitment, feedback, and empathy.