# General Manager (Taco Bell)

**Company:** [LV Petroleum](null/companies/3iFB2d54yEBRj45hax2Voz.md)
**Location:** Columbia, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** QSR

[Apply for this job](null/view/97e28254-3329-4d9d-9e66-e0f9531055c3)

## Description

### **Key Responsibilities**:

### **1\. Operational Management**:

-   Oversee day-to-day operations of the Subway restaurant, ensuring the business runs smoothly.
-   Monitor and maintain the cleanliness, organization, and presentation of the store according to Taco Bell’s standards.
-   Ensure the store meets all food safety, sanitation, and health regulations.
-   Maintain a high standard of product quality, service, and cleanliness.
-   Ensure all equipment is maintained and in working order.

### **2\. Staff Management**:

-   Hire, train, and manage restaurant staff, including crew members, cashiers, and shift leaders.
-   Create employee schedules to ensure adequate staffing during all shifts, adjusting as necessary during peak hours.
-   Lead by example and foster a positive work culture, emphasizing teamwork and high standards of service.
-   Conduct performance reviews and provide ongoing coaching, feedback, and training to staff.
-   Manage conflict resolution and handle employee-related issues, including disciplinary actions when necessary.

### **3\. Customer Service**:

-   Ensure high levels of customer satisfaction by providing exceptional service.
-   Address customer complaints and concerns promptly and professionally, striving to resolve issues in a timely manner.
-   Ensure staff members follow Taco Bell’s customer service guidelines, maintaining a friendly and welcoming atmosphere.

### **4\. Financial and Budget Management**:

-   Manage the restaurant’s budget, including overseeing sales, labor costs, food costs, and other expenses.
-   Monitor store performance by reviewing financial reports, identifying trends, and implementing strategies to maximize profitability.
-   Control costs by managing inventory, reducing waste, and maximizing operational efficiency.
-   Oversee cash handling, including deposits, and ensure accurate and timely financial transactions.

### **5\. Inventory and Supply Chain Management**:

-   Manage inventory levels to ensure the store is properly stocked with food, beverages, and supplies.
-   Order and receive deliveries, checking for accuracy and quality of products.
-   Monitor inventory usage to minimize waste and ensure stock levels are maintained without overstocking.

### **6\. Marketing and Promotions**:

-   Implement local marketing strategies to increase brand awareness and attract customers.
-   Work with the franchise owner or area manager to promote Taco Bell’s national or regional marketing campaigns.
-   Assist with in-store promotions, new product launches, and customer loyalty programs.

### **7\. Compliance and Reporting**:

-   Ensure the store complies with all local health regulations, safety codes, and company policies.
-   Complete necessary paperwork and reports, including sales reports, inventory logs, and employee records.
-   Perform regular audits of store operations to ensure compliance with Subway’s standards and policies.

### **8\. Team Development and Leadership**:

-   Mentor and guide employees to foster professional growth and enhance performance.
-   Develop training plans and conduct training sessions for new and current employees.
-   Promote an environment of respect and inclusivity among the team.
-   Encourage employee retention through recognition, rewards, and providing opportunities for advancement.

### **Qualifications**:

-   **Experience**: 2-5 years of experience in restaurant or retail management, with at least 1-2 years in a supervisory or leadership role.
-   **Skills**:

-   Strong leadership, communication, and interpersonal skills.
-   Ability to manage budgets, track expenses, and analyze financial performance.
-   Excellent customer service skills with the ability to address and resolve complaints effectively.
-   Knowledge of inventory management, supply ordering, and cost control.
-   Ability to motivate, train, and develop a team.
-   Familiarity with point-of-sale (POS) systems and restaurant management software.

#DNI-LI

## Benefits

Weekly pay.

Opportunities for growth and advancement.

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k)
-   Paid Time Off (Vacation & sick pay)