# Front Office Manager

**Company:** [AYANA Hospitality](http://jobs.workable.com/companies/4gU6PGSkL9VHY82yX1chH9.md)
**Location:** West Karawang, Indonesia
**Workplace:** on site
**Employment type:** Full-time
**Department:** DELONIX Karawang

[Apply for this job](http://jobs.workable.com/view/99248448-13b6-4f40-98ff-e545e5ced2c6)

## Description

AYANA Hospitality is seeking a skilled and motivated Front Office Manager to join our dynamic team. In this role, you will be the first point of contact for our guests, responsible for ensuring a welcoming and efficient front desk operation. You will oversee reception staff, manage guest inquiries and reservations, and ensure that our service standards are consistently met. Your leadership will inspire a team that is dedicated to providing outstanding customer service while maintaining a professional and courteous atmosphere.

## Requirements

-   Minimum of 2 years of experience in a front office management role in the hospitality industry
-   Bachelor's degree in Hospitality Management or a related field
-   Strong knowledge of hotel management software (e.g., OPERA)
-   Outstanding communication and organizational skills
-   Ability to resolve conflicts and handle guest complaints effectively
-   Strong leadership and team management skills
-   Have experience with brand standard audit
-   Fluency in English, both written and spoken; additional languages are a plus

## Benefits

-   Health Insurance
-   Dormitory for sharing
-   Great Environment