# French-speaking Customer Service Agent in Athens, Greece

**Company:** [Next Job Abroad](http://jobs.workable.com/companies/wHGQqCXLBvJwUjZSbeEY5m.md)
**Location:** Nice, France
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Oliver Lauff

[Apply for this job](http://jobs.workable.com/view/996aea9c-e9ca-49a3-a475-29468984fb6e)

## Description

### Ready to take your career abroad and gain global experience while living under the Greek sun?

Whether you're looking to strengthen your language skills in a multicultural environment, grow within a global company, or simply want a fresh start in a new country, this role gives you the perfect mix of lifestyle, development, and stability.

### **What you will do:**

-   Handle tickets, following support procedures and policies.
-   Communicate with customers via chat & e-mail, following support procedures and policies.
-   Follow specified workflows for incident identification, escalation, resolution and closure.
-   Track and follow cases to ensure they closed in an efficient and timely manner.
-   Apply a content policy to digital content and execute handling procedures with consistency.
-   Work towards reaching targets as set out by client statement of work as well as internal targets.
-   Ensure high quality and safe experiences for both people and businesses.
-   Follow company and client procedures and guidelines.

## Requirements

### **You bring**

-   Fluent French + good English communication skills
-   Strong attention to detail
-   Problem-solving and troubleshooting ability
-   Comfort with unexpected changes or last-minute requests
-   Experience in Customer Support or working with Customer is a big plus
-   A positive mindset and interest in building an international career

## Benefits

### **Why this role is a great opportunity**

This is more than a customer support job.  
It’s a chance to live abroad, work with a global travel brand, and develop skills that look fantastic on an international CV.

### **What’s included:**

-   **Full relocation support** (flight, hotel stay, and housing assistance — all covered)
-   **Competitive salary + 2 extra monthly salaries per year**
-   **Health insurance & various company discounts**
-   **Full training by certified instructors**
-   **Career growth opportunities within a global organization**
-   **Free online Greek language courses**
-   **Flexibility - as the role is offered on a work-from-home-basis in Greece**
-   **A diverse, inclusive, Great Place to Work–certified company culture**

You’ll be joining a multinational environment where your development actually matters. You’ll learn how to navigate global communication, support travelers worldwide, and strengthen your experience in one of the world’s most well-known brands.