# Croatian Travel Agent - Work within Greece

**Company:** [speakit](http://jobs.workable.com/companies/fTXJu5fckxtuW4XzB5cPPo.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Croatian

[Apply for this job](http://jobs.workable.com/view/99cd2b73-fe5e-4191-b8d6-e60da9e5c762)

## Description

Are you a fluent Croatian speaker?

Become a key player in delivering outstanding support to our world-class accommodation partners in **Greece**!

**Responsibilities:**

-   Answer incoming communications from customers 
-   Conduct research to provide answers for customers to resolve their issues
-   Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
-   Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
-   Ensure a high level of partner service and a positive partner experience

## Requirements

-   Near-native or native level of Croatian language with strong English language skills.
-   Experience in customer support or service industry would be a plus.
-   Confident and engaging phone manner, with the ability to handle inbound and outbound calls.
-   Strong organizational skills.
-   Goal-driven, self-motivated, and proactive in achieving personal and team objectives.
-   This role can be on-site or remote, depending on discussion.
-   Eligible to work and live in Greece (EU citizenship/passport or valid work permit for Greece)

## Benefits

-   Competitive entry-level salary
-   14 salaries per year
-   €50/month in meal vouchers + Monthly performance bonuses
-   8 month contract
-   Relocation support (flight ticket to Athens, 2 weeks of accommodation)
-   Private medical insurance
-   25 days annual leave per year