# Dutch/Flemish Speaking Customer Support (Remote) - Paid Relocation to Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Fien Greece

[Apply for this job](http://jobs.workable.com/view/99d407c8-6068-4ec2-9a97-7db0793794c0)

## Description

Mercier Consultancy is excited to offer a position for a Dutch/Flemish Speaking Customer Support Representative with the option of remote work in Greece and a paid relocation package to Greece. This role is perfect for customer-focused individuals who wish to provide excellent service while enjoying the vibrant culture and lifestyle Greece has to offer.

### Key Responsibilities

-   Deliver high-quality customer support to Dutch/Flemish-speaking clients via phone, email, and chat channels.
-   Address customer inquiries related to products, services, and policies accurately and professionally.
-   Resolve customer complaints efficiently to ensure a satisfying customer experience.
-   Maintain detailed records of customer interactions in our CRM system to support ongoing improvements.
-   Collaborate with team members to provide comprehensive solutions and enhance customer satisfaction.
-   Stay up-to-date with product knowledge and industry trends to offer informed assistance.

## Requirements

-   Fluency in Dutch or Flemish (both written and spoken) is essential; English proficiency is an advantage.
-   No experience needed, but willingness to learn.
-   Strong communication and interpersonal skills with a customer-oriented approach.
-   Excellent problem-solving skills and the ability to handle challenging situations calmly.
-   Familiarity with customer service software and CRM systems is beneficial.
-   Ability to work independently in a remote setting while collaborating effectively within a team.
-   Willingness to relocate to Greece, supported by the company’s paid relocation package.

## Benefits

-   Competitive Monthly Salary

-   Relocation Package
-   Airport Pick-Up

-   Fully Paid Training

-   Health Insurance
-   Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece

-   And Much More...