# Customer Service Representative

**Company:** [ScholarTrip](null/companies/ohyUyop2YDYMBUGe8ChE1E.md)
**Location:** Oklahoma City, United States
**Workplace:** hybrid
**Employment type:** Full-time

[Apply for this job](null/view/9a443ea9-54bb-417a-ac5d-5b0b1aa9088c)

## Description

ScholarTrip is hiring a Customer Service Representative to assist customers with travel-related questions and requests. This is a **remote position** open to candidates in Oklahoma City, OK. Full-time and part-time schedules are available. **Pay: $23–$28/hour.** Previous experience is not required. Training is provided.

**Duties**  
• Respond to customer inquiries by phone and email.  
• Assist with travel and booking questions.  
• Help customers with itinerary changes.  
• Provide accurate service information.  
• Maintain customer records and case notes.  
• Escalate complex requests when necessary.

**Qualifications**  
• High school diploma or equivalent.  
• Strong verbal and written communication.  
• Good computer and typing skills.  
• Ability to work independently from home.  
• Strong attention to detail.  
• Reliable and customer-focused attitude.

**Extra Skills (Optional)**  
• Previous customer service experience.  
• Familiarity with travel booking platforms.  
• Experience with CRM or support software.

**Benefits**  
• Competitive pay of $23–$28/hour.  
• Full-time or part-time schedules.  
• Remote work opportunity.  
• Paid training and onboarding.  
• Paid time off for eligible employees.  
• Professional growth opportunities.

Join ScholarTrip and help provide travelers with friendly, reliable support. We welcome motivated candidates who are ready to learn and deliver a positive customer experience.