# Norwegian Speaking Support Specialist -Remote in Greece

**Company:** [Patrique Mercier Recruitment By Nellie](http://jobs.workable.com/companies/18zWHQZSzSMzyM23y2Mxqm.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Norwegian

[Apply for this job](http://jobs.workable.com/view/9a9eb048-b91a-4cda-a9e5-b00ae62ccb6b)

## Description

Patrique Mercier Recruitment FR is proud to present an opportunity for a Norwegian Speaking Remote Support Specialist. This role is tailored for individuals who are exceptional at providing technical support and customer service to Norwegian-speaking clients. As a remote support specialist, you will play a critical role in ensuring a positive customer experience by resolving their inquiries and technical issues effectively.

  

### Responsibilities

-   Deliver top-notch support to Norwegian-speaking customers through remote channels such as phone, email, and chat.
-   Identify, diagnose, and troubleshoot a wide range of technical problems related to software and hardware.
-   Walk customers through troubleshooting steps and provide clear and concise solutions.
-   Document all support interactions accurately in the support system and maintain thorough case records.
-   Work closely with technical teams to escalate and address complex issues promptly.
-   Follow up with clients to ensure their satisfaction and to confirm that their issues have been successfully resolved.
-   Stay informed about product updates and industry developments to provide informed, quality support.

## Requirements

-   Fluency in Norwegian and English, with strong communication skills both verbally and in writing.
-   Previous experience in customer support or technical support is preferred.
-   Strong analytical and problem-solving skills with the ability to troubleshoot effectively.
-   Excellent interpersonal skills and a strong commitment to customer service excellence.
-   Experience with remote support tools and knowledge of CRM applications is advantageous.
-   Ability to work independently in a remote setting while managing multiple tasks efficiently.
-   Interest in technology and a passion for continuous professional development in the tech industry.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...