# Team Members- Charley's (Jonathan & Craig)

**Company:** [LV Petroleum](http://jobs.workable.com/companies/3iFB2d54yEBRj45hax2Voz.md)
**Location:** Las Vegas, United States
**Workplace:** on site
**Employment type:** Full-time
**Department:** QSR

[Apply for this job](http://jobs.workable.com/view/9ab8d8b7-1793-4380-b7b1-6728bb978f74)

## Description

**Weekly pay. $14/hour**

**Key Responsibilities:**

1.  **Customer Service:**

-   Greet customers with a friendly and welcoming attitude.
-   Take customer orders and process them accurately through the point-of-sale (POS) system.
-   Answer questions about the menu, ingredients, and promotions in a helpful and informed manner.
-   Ensure customers receive their food and beverages in a timely manner and that their experience meets Charley’s standards for quality.
-   Handle customer concerns or complaints professionally and promptly, escalating to management if necessary.

4.  **Food Preparation:**

-   Assist in preparing food items according to Charley’s Cheesesteaks’ menu standards.
-   Ensure that food is cooked and presented to meet quality and safety standards.
-   Operate kitchen equipment such as grills, fryers, and ovens safely and according to guidelines.
-   Follow all food safety and sanitation procedures to maintain a clean and safe environment.
-   Assist in prepping ingredients and assembling orders as needed.

7.  **Cleaning & Organization:**

-   Maintain cleanliness and organization of the restaurant, including dining areas, kitchen, and restrooms.
-   Clean and sanitize workstations, counters, utensils, and equipment regularly.
-   Assist in clearing and resetting tables as needed.
-   Ensure that trash is disposed of in a timely manner and that the restaurant remains neat throughout the day.

10.  **Team Collaboration:**

-   Work closely with other team members to ensure smooth operations and excellent service.
-   Assist with stocking and replenishing supplies as needed.
-   Support team members during busy periods, helping with tasks to maintain a fast and efficient workflow.
-   Participate in team meetings and contribute ideas for improving operations and customer satisfaction.

13.  **Cash Handling & POS:**

-   Accurately handle cash and credit card transactions, following proper procedures for payment processing.
-   Operate the POS system to enter orders, process payments, and issue receipts.
-   Ensure that all cash handling practices meet company standards and follow proper cash-out procedures at the end of the shift.

16.  **Promotions & Up-Selling:**

-   Promote menu items and special offers to customers to increase sales.
-   Suggest add-ons or upgrades in a friendly manner, such as drinks or sides, to enhance the customer’s meal.
-   Assist with store promotions and encourage customers to try new menu items.

**Skills and Qualifications:**

-   Positive attitude with a focus on providing excellent customer service.
-   Ability to communicate clearly and effectively with customers and team members.
-   Ability to work in a fast-paced environment while maintaining attention to detail.
-   Willingness to learn new tasks and operate kitchen equipment safely.
-   Strong work ethic, reliability, and a team-oriented mindset.
-   Ability to handle cash and process transactions accurately.
-   Basic math skills to handle cash register operations and give correct change.
-   Ability to follow food safety and sanitation guidelines.

**Education & Experience:**

-   No prior experience required; training will be provided.
-   Previous experience in food service or customer service is a plus but not necessary.

**Physical Demands:**

-   Ability to stand for long periods and work in a fast-paced environment.
-   Ability to lift up to 25 pounds, bend, and reach.
-   Ability to perform repetitive tasks, including food prep

## Benefits

Competitive hourly wage.

Opportunities for growth and advancement.

Employee discounts on food and fuel.