# Implementation Specialist - ANJU

**Company:** [Valsoft Corporation](http://jobs.workable.com/companies/i7bvgtD9zMBw8pksaJ6inV.md)
**Location:** Beirut, Lebanon
**Workplace:** hybrid
**Employment type:** Full-time
**Department:** Customer Support

[Apply for this job](http://jobs.workable.com/view/9b282982-3a06-4324-ade3-e4b890420c79)

## Description

Aspire Software is looking for an **Implementation Specialist -** to join our team in Lebanon.

**Here is a little window into our company:** Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

**About the Role**

The Business Analyst will serve as the bridge between clients and internal teams, ensuring that the IRMS Suite is configured to meet client-specific requirements. You will lead discovery sessions, document business needs, and translate them into system configurations, supporting smooth implementations and client adoption.

Key Responsibilities

-   Partner with clients to gather, document, and analyze business requirements.
-   Configure the IRMS Suite to support medical information workflows and compliance standards.
-   Translate requirements into functional specifications and collaborate with product and implementation teams.
-   Support validation, testing, and deployment activities to ensure successful rollouts.
-   Provide expert guidance to clients on best practices in medical information management.
-   Participate in client workshops and industry-facing engagements as needed.
-   Leverage AI-powered tools and workflows to streamline requirements gathering, documentation, and system configuration tasks.
-   Identify opportunities to integrate AI and automation into client workflows and internal processes to improve efficiency and accuracy

## Requirements

-   3+ years of experience as a Business Analyst in SaaS, enterprise software, or life sciences technology.
-   An AI-first and curious mindset, looking for areas to improve the business and internal workflows with AI and automation
-   Demonstrated ability to elicit and translate business requirements into effective system configurations.
-   Hands-on experience configuring enterprise systems or SaaS applications.
-   Strong client-facing and communication skills, including the ability to lead discovery sessions.
-   Proficiency with MS Office, documentation tools, and AI-assisted productivity platforms (e.g., Claude, Copilot, or similar).
-   Comfort working with AI tools to augment analysis, automate repetitive tasks, and accelerate decision-making.
-   Analytical mindset, detail orientation, and problem-solving skills.
-   Ability to manage multiple client projects simultaneously.
-   Willingness to travel occasionally for client meetings and industry events.
-   Background in pharma/biotech solutions preferred (Medical Affairs, Medical Information, or related systems strongly preferred).
-   Knowledge of pharmaceutical compliance workflows (medical inquiries, adverse event reporting, etc.) preferred but not required