# Front Desk Receptionist / Patient Care Coordinator - Women's Health & Wellness

**Company:** [Staffing for Doctors](http://jobs.workable.com/companies/gAA8yfeXYbnEZ4xxJycpWn.md)
**Location:** Remote
**Workplace:** remote

[Apply for this job](http://jobs.workable.com/view/9b80cf0c-329b-45e0-85ec-e48ba149dd17)

## Description

### About the Role

We're seeking a warm, organized **Front Desk Receptionist / Patient Care Coordinator** to support a women's health and wellness practice built on trust, comfort, and truly listening to patients. This practice creates a space where patients feel heard and cared for from their very first interaction — and that starts with the front office.  
  
You'll provide a high level of patient support while helping streamline front-office operations, creating a more consistent, reassuring experience for every patient who calls or visits. This role touches nearly every part of the patient journey — from the first phone call to the moment they're checked in for their visit.

### Key Responsibilities

-   Answer inbound and outbound patient calls with a warm, professional presence
-   Schedule and reschedule appointments accurately and efficiently
-   Perform insurance verification ahead of patient visits
-   Collect co-pays and self-pay payments
-   Coordinate patient check-in to keep the office running smoothly
-   Manage recall lists and proactive patient follow-up
-   Assist with prior authorizations as needed
-   Support overall patient communication across calls, portal messages, and other channels

## Requirements

### Required Qualifications

-   Prior experience in a medical front desk or patient care coordinator role
-   Experience with **insurance verification** and **co-pay/self-pay collection**
-   Comfortable handling a high volume of inbound and outbound calls
-   Strong organizational skills — able to manage scheduling, recalls, and follow-up without things slipping through the cracks
-   Warm, patient-centered communication style; comfortable discussing sensitive health topics with care and discretion

###   
Preferred Qualifications

-   Experience with **ModMed EMA EHR**
-   Familiarity with **Google Workspace** (Gmail, Calendar, Docs, Sheets)
-   Experience with **prior authorizations**
-   Background supporting an OB/GYN or women's health practice

## Benefits

### Why This Role

You'll be part of a team that treats the front desk as an extension of patient care itself — where every call, every scheduling detail, and every follow-up is part of making patients feel valued and supported throughout their healthcare journey.