# Spanish Customer Care for Online Market Platform | Work and Live in Greece

**Company:** [Mercier Consultancy Group](http://jobs.workable.com/companies/5zg5Z8SQBWuwdeoGA8tdK2.md)
**Location:** Remote
**Workplace:** remote
**Employment type:** Full-time
**Department:** Erik Greece

[Apply for this job](http://jobs.workable.com/view/9c383004-77f6-40b4-8991-1aedac5ddc4e)

## Description

Are you fluent in Spanish and ready for a new adventure abroad? At Mercier Consultancy, we are seeking a motivated **Spanish-speaking Helpdesk Agent** to join a leading digital solutions provider based in Greece. You will serve as a key representative of the company, delivering outstanding customer support, handling inquiries with care, and ensuring every interaction leaves a positive impact.

If you’re ambitious and eager to kick-start your international career in a dynamic and culturally rich environment, we’ve got you covered. A **fully paid relocation package** is included to support a smooth and stress-free move to Greece.

### Key Responsibilities

-   Handle customer inquiries for Spanish speaking customers.
-   Resolve complaints professionally to maintain high customer satisfaction.
-   Accurately document all customer interactions in the CRM system.
-   Collaborate with internal teams to improve product support and customer service processes.

## Requirements

-   Native-level fluency in Spanish (both written and spoken) is essential.
-   A minimum English proficiency of B2 is required.
-   Strong communication and problem-solving skills.
-   Comfortable using computers and willing to learn new software tools.
-   Ability to work in a team-oriented environment.
-   Willingness to relocate and live in Greece.

## Benefits

-   Competitive Monthly Salary,
-   2 Extra Salaries per year,
-   Monthly Performance Bonus,
-   Fully Paid Relocation Package,
-   Continuous support during and before your relocation to Greece,
-   Fully Paid Training,
-   Positive international environment,
-   Health Insurance,
-   And Much More!