# API Integration & Technical Support Engineer

**Company:** [GSSTech Group](https://jobs.workable.com/companies/cu9XaZB8i9r9X8CdwN62f7.md)
**Location:** Remote
**Workplace:** remote
**Department:** GSS-IND-IN7

[Apply for this job](https://jobs.workable.com/view/9cc253e5-97ce-4321-81ee-5ba61a06756b)

## Description

**Experience:** 3–5 Years  
**Employment Type:** Full-Time

### Job Summary

We are looking for a skilled API Integration & Technical Support Engineer responsible for implementing, maintaining, and supporting system integrations. The candidate should have experience in API development, data integration, troubleshooting, and production support.

### Key Responsibilities

-   Design, develop, and implement REST API integrations between different systems.
-   Configure and manage API connectivity, authentication, and authorization.
-   Perform data mapping, transformation, and validation.
-   Conduct API testing using tools such as Postman or similar platforms.
-   Troubleshoot integration issues, API failures, and data mismatches.
-   Monitor API performance, logs, and integration activities.
-   Coordinate with internal teams, clients, and external service providers.
-   Support system deployment, testing, and production go-live activities.
-   Prepare technical documentation and implementation reports.
-   Provide ongoing technical and production support.

### Required Technical Skills

-   Good knowledge of REST APIs, JSON, XML, HTTP, and HTTPS.
-   Experience with API integration and system-to-system communication.
-   Knowledge of API authentication methods and security practices.
-   Hands-on experience with Postman or similar API testing tools.
-   Basic knowledge of SQL and database concepts.
-   Understanding of data mapping, validation, and error handling.
-   Knowledge of troubleshooting, logging, and monitoring.

### Preferred Skills

-   Experience with API Gateways or middleware platforms.
-   Experience in enterprise application integration.
-   Knowledge of cloud-based or on-premises integrations.
-   Experience supporting production environments.

### Educational Qualification

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.

### Key Competencies

-   Strong analytical and problem-solving skills.
-   Good communication and coordination skills.
-   Ability to work independently and within a team.
-   Strong documentation and troubleshooting capabilities